Custom Pet Standees
Photo Safety & Quality Guarantee
Your photos are safe with us. We take privacy and print quality seriously.
- Your image is used ONLY to produce your order
- We never share, sell, or store photos beyond production
- All uploads are encrypted and handled securely
- Our design team checks every image for clarity, lighting, and resolution
- We send a FREE digital proof when needed so you can approve before printing
- If anything looks off, we fix it before print—100% satisfaction guaranteed
Shipping Policy
Processing Time
- Most custom products are produced within 1–2 business days before shipping.
- Please note that processing times may vary depending on the product type and order volume.
- Any specific production timelines will be shown on the product page and during checkout.
Order Cut-off Time
- Orders placed by 12:00 PM EST (Monday–Friday) will begin production the same business day.
- Orders placed after 12:00 PM EST or on weekends/holidays will be processed on the next business day.
Shipping Method
- Carrier: We ship orders via FedEx, UPS, and USPS.
Delivery Time
- Standard Shipping (Cost $9.9): Typically 3–5 business days after production is complete.
- Expedited Shipping (Cost $19.9): Typically 2–4 business days after production is complete.
Free Shipping Policy
- Enjoy Free Standard Shipping on all U.S. orders of $60 or more (after discounts, before tax).
View our shipping policy details.
Refund & Replacement Policy
At Shallprint, we stand behind the quality of our custom products.
Every item is carefully inspected before shipping to ensure it meets our standards.
If an issue arises, we are committed to resolving it fairly and efficiently.
Eligibility for Refunds and Replacements
Because each product is custom-made, refunds are generally not available.
Issues will typically be resolved through replacements. Refunds may only be considered if a replacement is not possible.
We will replace products in the following cases:
- Shipping damage (visible packaging or product damage)
- Manufacturing defects
- Customization errors caused by Shallprint (wrong design, text, or size)
Not eligible for replacement:
- Color, texture, or size variations due to screen display differences, natural material variations, or normal craftsmanship characteristics
- Customer-provided errors, including typos, incorrect details, or approval of an incorrect design
Note: Please double-check all customization details before placing your order.
View our Refund & Replacement Policy details.
Have a Feedback on Your Order? Tell Us!
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100% Customer Satisfaction Guarantee
Inside Our U.S. Production Facility
Every Shallprint cutout is crafted in our own American workshop using professional-grade printers and precision cutting equipment. Our in-house team handles every step—from printing to inspection and packing—ensuring consistent quality, protected photo handling, and reliable delivery for every custom order.